INFORMATION

[Update - Important] Notice of Possible Personal Information Leak
Due to Unauthorized Access to Our Third-Party Reservation Management System,
and Request for Caution

Thank you for your continued patronage of PDS HOTELS (the hotel group operated by Plan･Do･See Inc.).

We have recently been informed that unauthorized access has occurred in the third-party reservation management system
(the site controller system "Temairazu") used by PDS HOTELS,
and that guest personal information may have been viewed or leaked externally as a result.

We have already reported this matter to the Personal Information Protection Commission of Japan.
In addition, security measures have been completed for the system component involved, and it is now operating normally and securely.

We would like to share the facts confirmed to date, along with important precautions we ask our guests to take.

For further details, please refer to the PDF below.

Details